Joan Zaro received her Ph.D. in clinical psychology from the University of Connecticut after earning a B.A. at Stanford University. She was a faculty member in the Department of Psychology at the University of Washington from 1971 to 1976.
In 1976, Joan began her 32-year career in association management when she joined the staff of the American Psychological Association (APA) in Washington, DC. During her decade at APA she achieved progressively higher levels of administrative responsibility, ultimately serving as Deputy Executive Director responsible for the association’s 80 governance groups.
She moved to the American Pharmaceutical (now Pharmacists) Association (APhA) in 1986 as Senior Vice President and Chief Operating Officer, a position she held for ten years. Joan then become Executive Director of the Autism Society of America (ASA), guiding the organizational through a highly challenging transition involving significant, rapid reorganization and growth.
In 2000, she joined The Endocrine Society as Senior Director, Governance and Policy where she served for eight years before establishing Zaro Consulting.
Joan holds the Certified Professional Coach (CPC) credential from the College of Executive Coaching and the Certified Association Executive (CAE) credential from the American Society of Association Executives (ASAE). She has been a member of the American Psychological Association since 1971 and is a member of the APA’s Division of Consulting Psychology and the Society for Psychologists in Management.
Joan and husband, Carl Thomason, live in Bethesda, MD with their two Labrador Retrievers, raised as part of the Canine Companions for Independence (CCI) service dog program. Joan volunteers with Lab Rescue of the Potomac (LRCP, Inc.) as an adoption coordinator.